Redesigning global settings
Redesigning global settings
Redesigning global settings
Simplified global settings for a powerful EHR
Simplified global settings for a powerful EHR
Simplified global settings for a powerful EHR
The global settings no longer supported the complex software SimplePractice had become, so I worked with a PM to improve the experience for our customers.
The global settings no longer supported the complex software SimplePractice had become, so I worked with a PM to improve the experience for our customers.
The global settings no longer supported the complex software SimplePractice had become, so I worked with a PM to improve the experience for our customers.
Company
Company
Company
SimplePractice
SimplePractice
SimplePractice
Skills
Skills
Skills
Product Design UI & UX Design
Product Design UI & UX Design
Product Design UI & UX Design
Category
Category
Category
Product settings
Product settings
Product settings
Date
Date
Date
March 2024
March 2024
March 2024
Challenge
Challenge
Challenge
The global settings no longer supported the powerful, complex software SimplePractice had become. There was no clear product owner of Settings, so it became a screen full of links with no structure.
The global settings no longer supported the powerful, complex software SimplePractice had become. There was no clear product owner of Settings, so it became a screen full of links with no structure.
The global settings no longer supported the powerful, complex software SimplePractice had become. There was no clear product owner of Settings, so it became a screen full of links with no structure.
How I brought calm
to the complexity
How I brought calm
to the complexity
How I brought calm to the complexity
We conducted a competitor analysis and customer research. I wrote settings principles to align with stakeholders and guide our decisions. When the news Settings launched, we offered customers a toggle. They could choose to turn on the new Settings before it officially replaced the current experience.
We conducted a competitor analysis and customer research. I wrote settings principles to align with stakeholders and guide our decisions. When the news Settings launched, we offered customers a toggle. They could choose to turn on the new Settings before it officially replaced the current experience.
We conducted a competitor analysis and customer research. I wrote settings principles to align with stakeholders and guide our decisions. When the news Settings launched, we offered customers a toggle. They could choose to turn on the new Settings before it officially replaced the current experience.
Results
Results
Results
96.5% of customers who turned on the new Settings toggle kept it on and used the new design.
96.5% of customers who turned on the new Settings toggle kept it on and used the new design.
96.5% of customers who turned on the new Settings toggle kept it on and used the new design.