Luminello acquisition
Luminello acquisition
Luminello acquisition
A seamless process for transferring data
A seamless process for transferring data
A seamless process for transferring data
When SimplePractice acquired a smaller company, we needed to migrate their users onto our platform. That meant guiding real people — with real client data — through a potentially stressful transition. I designed a migration experience that focused on clarity, transparency, and support at every step.
When SimplePractice acquired a smaller company, we needed to migrate their users onto our platform. That meant guiding real people — with real client data — through a potentially stressful transition. I designed a migration experience that focused on clarity, transparency, and support at every step.
When SimplePractice acquired a smaller company, we needed to migrate their users onto our platform. That meant guiding real people — with real client data — through a potentially stressful transition. I designed a migration experience that focused on clarity, transparency, and support at every step.
Company
Company
Company
SimplePractice
SimplePractice
SimplePractice
Skills
Skills
Skills
Information architecture Content design Product design
Information architecture Content design Product design
Information architecture Content design Product design
Category
Category
Category
UX flow
UX flow
UX flow
Date
Date
Date
January 2024
January 2024
January 2024
Challenge
Challenge
Challenge
How I brought calm
to the complexity
How I brought calm
to the complexity
How I brought calm to the complexity
Breaking a big, overwhelming task into small, confidence-building steps Using friendly copy to explain why each action was needed, not just what to do Collaborating with support and product to make sure users felt taken care of, not left behind
Breaking a big, overwhelming task into small, confidence-building steps Using friendly copy to explain why each action was needed, not just what to do Collaborating with support and product to make sure users felt taken care of, not left behind
Breaking a big, overwhelming task into small, confidence-building steps Using friendly copy to explain why each action was needed, not just what to do Collaborating with support and product to make sure users felt taken care of, not left behind